Privacy Policy

1. Introduction

Welcome to the 999kg online gaming platform. This Privacy Policy explains how 999kg collects, uses, stores, and protects your personal information. By using the 999kg.app website or mobile app, you are considered to have accepted this Privacy Policy.

We believe your privacy is a fundamental right. That is why every transaction and piece of personal information on 999kg is kept with the highest level of security. This Privacy Policy has been developed in line with international data protection standards.

2. Information We Collect

999kg collects two types of information from you — information you provide directly, and information collected automatically.

999kg collects only the information that is necessary. We do not ask for unnecessary or excessive data.

3. How We Use Your Information

999kg uses your information only for specific, legitimate purposes. We never misuse your data or share it with third parties without your consent.

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To manage bonuses, promotions, and VIP benefits.
• To prevent fraud, money laundering, and other illegal activities.
• To improve platform services and deliver a personalized experience.
• To meet legal obligations and satisfy regulatory requirements.
• For customer service and technical support.

4. Information Sharing Policy

999kg does not sell or rent your personal information to third parties. However, necessary information may be shared in the following limited circumstances:

• Payment Processors: To process transactions with payment partners such as bKash, Nagad, and Rocket.
• Legal Authorities: To comply with court orders or government directives.
• Security Services: For fraud detection and prevention.
• Technical Partners: With technology service providers who operate the platform, under strict confidentiality agreements.

5. Cookies Policy

999kg uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Required for the platform to function properly. This includes login sessions and security tokens.
• Functional Cookies: Helps remember your preferences, such as language settings.
• Analytics Cookies: Used to analyze platform usage, but on a completely anonymous basis.

You can manage cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of the platform.

6. Data Security Practices

999kg uses industry-leading security technology to protect your information. Our security infrastructure is multi-layered and continuously updated.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data stored on servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available.
• 24/7 security monitoring and detection of unusual activity.
• Regular security audits and vulnerability assessments are conducted.

7. Your Rights

As a member of 999kg, you have several important rights over your own information. We respect these rights and are happy to assist with any request.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be restricted.
• Right to Portability: You can request your information in a structured, portable format.

To exercise any of these rights, contact the 999kg support team. We will respond to your request within 30 days.

8. Data Retention Period

999kg retains your information only for as long as necessary. All data is protected while your account is active. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

• Transaction records: minimum 5 years after account closure.
• KYC documents: 5–7 years, as required by law.
• Gaming history: while your account is active and for 2 years after closure.
• Cookie data: until the end of your session or up to 1 year.

9. Children's Privacy

999kg strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

10. Policy Changes

999kg may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, registered members will be notified by email or through a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions or concerns about this Privacy Policy, reach out to our support team — we're here to help.